Monday, December 16, 2013

The Customer is Always Right.



The power of the school improvement team lies within the students who actively participate on it.  They are the customers of the school.  During our December meeting we were discussing the shift in the types of writing (Common Core State Standards) we are asking students to do and how we are teaching students to write.  One way to instruct students is to plan and teach backwards (Backwards Design).  Show the student a benchmark sample and analyze it through the lens of the standard or rubric, which should be aligned to the standard.  One student enthusiastically said, “That’s why I am passing.  I need to see what I am expected to do.”  Isn’t the customer always right?  It seems too simple but it works. In Grant Wiggins article, How Good is Good Enough (Educational Leadership 12/13), he writes about UCLA’s former basketball coach, John Wooden, who won ten national championships.  He mentions a Wooden quote which describes how he provided instruction to his players.  “I tried to teach according to the whole-part method.  I would show them the whole thing to begin with.  Then I’m going to break it down into the parts and work on the individual parts and then eventually bring them together.”  This also reflects Hattie's work about giving students a "clear vision of what they are trying to achieve (M. Ehrenworth 2013)."  Imagine if every teacher planned with the thinking of John Wooden…I think our customer ratings would be sky high.